Cloud Advisors standard hours of support are 7:00 a.m. to 7:00 p.m. CST Monday through Friday. Support inquiries are managed through our support desk ticketing system. To request support, send an email to firstname.lastname@example.org. Cloud Advisors is closed in observation of the following holidays:
New Year's Day,Memorial Day, 4th of July,Labor Day,Thanksgiving Day,Christmas
**Holidays that fall on a Saturday will be observed on Friday and holidays that fall on Sunday will be observed on Monday.
Click on the " + " icon above to view our support terms and agreement.
All services have a Service Level Agreement (SLA) of 6 hours within our standard business hours.
Click on the " + " icon above to view our service level terms and agreement.